FTC Launches "Operation Collection Protection"

As posted on November 9, 2015 on www.fox5atlanta.com

 - The federal government cracks down on deceptive and abusive debt collection agencies.  And two of those companies are right here in Georgia Caught so far in the FTC's net of "Operation Collection Protection" are 115 debt collection groups nationwide.

They're accused of everything from knowingly trying to collect phony debts that consumers didn't actually owe, to failing to give consumers legally required disclosures.

FTC chair, Edith Ramirez, says it best, "Being in debt is stressful enough for many Americans without also being subjected to intimidation and false threats."  The FTC gets more complaints about debt collection than any other industry.

In Georgia two companies Humphries & Associates, LLC, which has an "F" rating with the BBB, and the now-shutdown Zenith Financial Group, LLC are named. Both groups entered into an Assurance of Voluntary Compliance with the attorney general's office.  That means they don't admit any guilt, but they sign on the dotted line they're following the law - no harassing phone calls and no deceptive representation.

If you are getting harassing debt collection calls, let's look quickly at the rules here. It's illegal for debt collectors to lie about your debt, who they are or what happens if you don't pay. And they can't harass or threaten you or tell anyone else about your debt.

For more information on how to file a complaint, reach out to the FTC directly.