Georgia Consumer Protection Laws & Consumer Complaints

Protecting Georgia Consumers

The Georgia Department of Law’s Consumer Protection Division protects Georgia consumers and legitimate businesses from unfair and deceptive practices involving consumer transactions. We do this by investigating consumer complaints, monitoring the marketplace, taking enforcement action against violators of the law and through consumer education.

File a Complaint

If you believe a business has acted in an unfair, deceptive or unlawful way, you can submit a complaint to our office.   

Lemon Law

Have you had continuing problems with a vehicle you purchased new, leased new or registered new in Georgia? The Lemon Law provides a self-help process to help get eligible vehicles repaired, replaced or repurchased.

Price Gouging

The price gouging protections invoked by the State of Emergency for Winter Storm shall remain in effect until 11:59pm on January 22, 2022.

The price gouging protections invoked by the State of Emergency for Continued Covid-19 Economic Recovery shall remain in effect until 11:59pm on January 26, 2021.

 

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Latest Press Releases

Carr: Georgia Joins 38 States in $1.85 Billion Nationwide Settlement with Student Loan Servicer Navient

Attorney General Chris Carr today announced that the State of Georgia has joined 38 states in reaching a $1.85 billion nationwide settlement with Navient, one of the nation’s largest student loan servicers. Georgia borrowers to receive relief totaling more than $118 million.

Carr: Georgia Joins $26 Billion Settlement with Opioid Distributors and Johnson & Johnson

Attorney General Chris Carr today announced that the State of Georgia has signed on to the $26 billion multi-state agreement with Cardinal, McKesson and AmerisourceBergen – the nation’s three major pharmaceutical distributors – and opioid manufacturer and marketer Johnson & Johnson.

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How to Avoid Holiday Scams

Learn how to avoid holiday scams by watching these videos from the “12 Scams of Christmas Webinar” presented by Consumer Protection Division, Better Business Bureau serving the Fall Line Corridor, and the Federal Trade Commission-Southeast Region.

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Report Suspicious or Illegal Activity

Download the “See Something, Send Something” App so you can easily report price gouging or suspicious or illegal activity in Georgia.