FAQ for MV Realty Customers in Georgia

  • 1. Do I need to file a claim to get a refund or relief under this order?

    No. There is no claim form and nothing you need to do to receive relief under this order. 

  • 2. There is currently a lien on my home from an MV Realty Memorandum of Homeowner Benefit Agreement. Will it be removed?

    MV Realty has been ordered to terminate all Memorandums of Homeowner Benefit Agreements and remove the associated liens for Georgia consumers’ property by the earlier of Sept. 11, 2025, or within two days of being notified by a Georgia homeowner, title agent, real estate agent, closing attorney, lender, or prospective purchaser who requires a termination to be recorded in Georgia to proceed with a related transaction, such as closing on a mortgage or selling your home.

  • 3. MV Realty charged me an early termination fee for ending my contract with them before the 40 years were up. Will the fee I paid be refunded to me?

    MV Realty has been ordered to refund all early termination fees to Georgia consumers by Sept. 11, 2025.

  • 4. MV Realty has sued me, and the lawsuit is still pending. What do I need to do?

    MV Realty has been ordered to dismiss all lawsuits they have pending against Georgia consumers.  No action is required from you to get this relief. 

  • 5. What should I do if I do not receive a refund or other relief from MV Realty?

    If you do not receive the relief you are entitled to under this order, you can contact Georgia Attorney General Chris Carr’s Consumer Protection Division at consumer.ga.gov or by calling (404) 651-8600.