Georgia Consumer Protection Laws & Consumer Complaints

Protecting Georgia Consumers

The Georgia Department of Law’s Consumer Protection Division protects Georgia consumers and legitimate businesses from unfair and deceptive practices involving consumer transactions. We do this by investigating consumer complaints, monitoring the marketplace, taking enforcement action against violators of the law and through consumer education.

File a Complaint

If you believe a business has acted in an unfair, deceptive or unlawful way, you can submit a complaint to our office.   

Lemon Law

Have you had continuing problems with a vehicle you purchased new, leased new or registered new in Georgia? The Lemon Law provides a self-help process to help get eligible vehicles repaired, replaced or repurchased.

Military Consumer Month

Service members:  Scams and deceptive sales tactics can hurt your personal finances, damage your credit, threaten your security clearance or prevent you from getting a job. Learn how to protect yourself and your money.  

Price Gouging

The Price Gouging Statute invoked by the State of Emergency related to Tropical Storm Elsa is in effect from 7:26pm on July 6, 2021 through 11:59pm on July 14, 2021 for the middle, south and southeast counties specified in the Governor's State of Emergency declaration. 

Concurrently, the price gouging protections invoked by the State of Emergency for Continued Covid-19 Economic Recovery shall remain in effect until 11:59pm on July 30, 2021.

REPORT SUSPECTED PRICE GOUGING

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Latest Press Releases

SCAM ALERT: Carr Warns of Pyramid Schemes Aimed at Instagram Users

ATLANTA, GA – Attorney General Chris Carr is warning consumers about a new take on the classic pyramid scheme. Pyramid schemes are illegal multilevel marketing programs that promise consumers or investors large profits based primarily on recruiting others to join their program, not based on profits from any real investment or real sale of goods to the public. They may require you to buy products before you are eligible to be paid or receive bonuses, and you may need to pay fees for things like training sessions or expensive marketing materials. Plus, you can pretty much count on the fact that the only people making money are the scammers who are running it.

Carr Stops Company from Exploiting Georgians

ATLANTA, GA – Attorney General Chris Carr today announced that Burlington Financial Group, LLC, Katherine Burnham, Sang Yi, and Richard Burnham (Burlington) have entered into a consent judgment with the State of Georgia and the Consumer Financial Protection Bureau (CFPB) to resolve allegations that they violated the Telemarketing Sales Rule, the Fair Business Practices Act (FBPA), and the Debt Adjustment Act in connection with the marketing, sale, and provision of debt relief and credit repair services.

see something, send something app

Report Suspicious or Illegal Activity

Download the “See Something, Send Something” App so you can easily report price gouging or suspicious or illegal activity in Georgia.