Protecting Georgia Consumers

The Georgia Department of Law’s Consumer Protection Division protects Georgia consumers and legitimate businesses from unfair and deceptive practices involving consumer transactions. We do this by investigating consumer complaints, monitoring the marketplace, taking enforcement action against violators of the law and through consumer education.

File a Complaint

If you believe a business has acted in an unfair, deceptive or unlawful way, you can submit a complaint to our office.   

Lemon Law

Have you had continuing problems with a vehicle you purchased new, leased new or registered new in Georgia? The Lemon Law provides a self-help process to help get eligible vehicles repaired, replaced or repurchased.

Price Gouging

The Price Gouging Statute is currently in effect throughout Georgia until 11:59pm on January 8, 2021.

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Latest Press Releases

Tips for Safe Shopping and Giving this Holiday Season

ATLANTA, GA – Although many of us will be forgoing our normal holiday plans this season, con artists will, unfortunately, not be taking this year off. With retail sales forecast to increase over 2019 and an ever-growing number of consumers relying on e-commerce to fulfill the family wish list, Attorney General Chris Carr is cautioning consumers to ensure they spend wisely by heeding the following tips from the Consumer Protection Division:

Consumer Alert: Don’t Fall for a Utility Scam

This week is Utility Scam Awareness Week, and Attorney General Chris Carr is warning consumers and businesses that scammers are exploiting the fact that utilities are essential services to con people out of their money. Fraudsters will call or come to your home or business claiming that your account is past due and threaten to shut off your service unless you pay immediately – typically via a prepaid card, gift card or wire transfer.

see something, send something app

Report Suspicious or Illegal Activity

Download the “See Something, Send Something” App so you can easily report price gouging or suspicious or illegal activity in Georgia.