Georgia Consumer Protection Laws & Consumer Complaints

Protecting Georgia Consumers

The Georgia Department of Law’s Consumer Protection Division protects Georgia consumers and legitimate businesses from unfair and deceptive practices involving consumer transactions. We do this by investigating consumer complaints, monitoring the marketplace, taking enforcement action against violators of the law and through consumer education.

File a Complaint

If you believe a business has acted in an unfair, deceptive or unlawful way, you can submit a complaint to our office.   

Lemon Law

Have you had continuing problems with a vehicle you purchased new, leased new or registered new in Georgia? The Lemon Law provides a self-help process to help get eligible vehicles repaired, replaced or repurchased.

Price Gouging

The price gouging protections invoked by the State of Emergency for Continued Covid-19 Economic Recovery shall remain in effect until 11:59pm on November 27, 2021.

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Latest Press Releases

CONSUMER ALERT: Carr Warns Georgians to Look Out for World Series Ticket Scams

Attorney General Chris Carr is warning Atlanta Braves fans to look out for ticket scams ahead of this week’s World Series games. Major sporting events present an opportunity for scammers to exploit consumers through the sale of fake, void or stolen tickets on the secondary market. Ticket scams not only pose a risk for financial theft, but consumers may also fall victim to identity theft if both financial and personal information is provided as part of the transaction.

Carr Warns Georgians to be Aware of Fraudulent Charities

Attorney General Chris Carr is joining with state charities regulators and the Federal Trade Commission to observe International Charity Fraud Awareness Week from Oct. 18-22. This is a coordinated campaign to help charities and consumers avoid charity fraud and promote wise giving.

“Far too often scam artists exploit the generosity of Georgia citizens by posing as legitimate charities in an effort to commit financial theft,” Carr warns. “It is important to understand the warning signs of a fraudulent charity and best practices for mitigating any potential harm if you were to encounter this type of scam. Our office is dedicated to pr

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Report Suspicious or Illegal Activity

Download the “See Something, Send Something” App so you can easily report price gouging or suspicious or illegal activity in Georgia.