Georgia Consumer Protection Laws & Consumer Complaints

Protecting Georgia Consumers

The Georgia Department of Law’s Consumer Protection Division protects Georgia consumers and legitimate businesses from unfair and deceptive practices involving consumer transactions. We do this by investigating consumer complaints, monitoring the marketplace, taking enforcement action against violators of the law and through consumer education.

File a Complaint

If you believe a business has acted in an unfair, deceptive or unlawful way, you can submit a complaint to our office.   

Lemon Law

Have you had continuing problems with a vehicle you purchased new, leased new or registered new in Georgia? The Lemon Law provides a self-help process to help get eligible vehicles repaired, replaced or repurchased.

Price Gouging

Price gouging protections invoked by the State of Emergency for Supply Chain Disruptions began at 12:00am on April 16, 2022 and shall remain in effect until 11:59pm on September 12, 2022.

Western Union Claim Money Still Available to Fraud Victims

Refunds are still available to people who were tricked into wiring money to scammers through Western Union (WU) between 1/1/2004 and 1/19/2017. If you didn’t file a claim for a refund yet, you now have until August 31, 2022 to do so. 

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Latest Press Releases

Carr Warns of Misleading Solar Power Offers

Attorney General Chris Carr is warning Georgians about misleading ads from rooftop solar marketers containing false promises, such as free solar, free electricity and no more electric power bills. Consumers have reported inaccurate cost/benefit calculations, poorly designed or installed products, an inability to reach the vendor after installation, and false claims of partnership with Georgia Power and Georgia’s electric membership cooperatives made by the solar marketers.

CONSUMER ALERT: Carr Warns of Bogus “Spoofed” Phone Calls from Scammers Posing as Law Enforcement Officials

ATLANTA, GA – Attorney General Chris Carr is warning consumers about an imposter scam where con artists pose as local law enforcement officials in an attempt to add credibility to their schemes. This alert follows recent reports of an officer impersonation scam targeting Georgians around the state.

see something, send something app

Report Suspicious or Illegal Activity

Download the “See Something, Send Something” App so you can easily report price gouging or suspicious or illegal activity in Georgia.