Georgia Consumer Protection Laws & Consumer Complaints

Protecting Georgia Consumers

The Georgia Department of Law’s Consumer Protection Division protects Georgia consumers and legitimate businesses from unfair and deceptive practices involving consumer transactions. We do this by investigating consumer complaints, monitoring the marketplace, taking enforcement action against violators of the law and through consumer education.

File a Complaint

If you believe a business has acted in an unfair, deceptive or unlawful way, you can submit a complaint to our office.   

Lemon Law

Have you had continuing problems with a vehicle you purchased new, leased new or registered new in Georgia? The Lemon Law provides a self-help process to help get eligible vehicles repaired, replaced or repurchased.

Price Gouging

The price gouging statute invoked by the State of Emergency for Supply Chain Disruptions began on April 16, 2022 and shall remain in effect until 11:59pm on February 9, 2023.

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Latest Press Releases

AG Carr, Department of Revenue and Better Business Bureau Recognize Tax Identity Theft Awareness Week

Attorney General Chris Carr, Interim State Revenue Commissioner Frank O’Connell, and the Better Business Bureau (BBB) are recognizing Jan. 30, through Feb. 3, 2023, as Tax Identity Theft Awareness Week by offering important tips on how to protect against identity theft and tax-related scams.

Carr Recognizes Data Privacy Week, Offers Online Security Tips

Attorney General Chris Carr is encouraging all Georgians to join in recognizing Data Privacy Week from Jan. 22-28, 2023, by reviewing and adjusting their online privacy settings to protect their personal information.

“The widespread sharing and collection of personal data has made it easier for fraudsters to commit identity theft and perpetrate imposter scams,” said Carr. “Georgians can protect themselves by limiting the information they voluntarily share and the data they allow online entities to access. We encourage both consumers and businesses to take advantage of the many resources offered by our Consumer Protection Division, like our Cybersecurity Guide, so you can help to ensure your data is kept safe.”

see something, send something app

Report Suspicious or Illegal Activity

Download the “See Something, Send Something” App so you can easily report price gouging or suspicious or illegal activity in Georgia.