Georgia Consumer Protection Laws & Consumer Complaints

Protecting Georgia Consumers

The Georgia Department of Law’s Consumer Protection Division protects Georgia consumers and legitimate businesses from unfair and deceptive practices involving consumer transactions. We do this by investigating consumer complaints, monitoring the marketplace, taking enforcement action against violators of the law and through consumer education.

File a Complaint

If you believe a business has acted in an unfair, deceptive or unlawful way, you can submit a complaint to our office.   

Lemon Law

Have you had continuing problems with a vehicle you purchased new, leased new or registered new in Georgia? The Lemon Law provides a self-help process to help get eligible vehicles repaired, replaced or repurchased.

Price Gouging

The price gouging protections invoked by the State of Emergency for Continued Covid-19 Economic Recovery shall remain in effect until 11:59pm on December 27, 2021.

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Latest Press Releases

Carr Joins Nationwide Investigation into Instagram’s Impact on Young People

ATLANTA, GA – Attorney General Chris Carr recently joined a nationwide investigation into Meta Platforms, Inc., formerly known as Facebook, for providing and promoting its social media platform – Instagram – to children and young adults despite knowing that such use is associated with physical and mental health harms. Attorneys General across the country are examining whether the company violated state consumer protection laws and put the public at risk.

Carr Recognizes International Fraud Awareness Week

ATLANTA, GA – Attorney General Chris Carr is recognizing International Fraud Awareness Week, Nov. 14 - 20, 2021, by encouraging Georgia consumers to learn the red flags of a scam to protect their personal and financial information.

“Scammers are constantly adapting their fraudulent schemes to new technologies, seasonal happenings, the latest trends and current events,” said Carr. “To stay ahead of these deceptive tactics, we urge all Georgians to familiarize themselves with the common signs of a scam and to take precautions to protect their privacy and their finances."

see something, send something app

Report Suspicious or Illegal Activity

Download the “See Something, Send Something” App so you can easily report price gouging or suspicious or illegal activity in Georgia.