Georgia Consumer Protection Laws & Consumer Complaints

Protecting Georgia Consumers

The Georgia Department of Law’s Consumer Protection Division protects Georgia consumers and legitimate businesses from unfair and deceptive practices involving consumer transactions. We do this by investigating consumer complaints, monitoring the marketplace, taking enforcement action against violators of the law and through consumer education.

File a Complaint

If you believe a business has acted in an unfair, deceptive or unlawful way, you can submit a complaint to our office.   

Lemon Law

Have you had continuing problems with a vehicle you purchased new, leased new or registered new in Georgia? The Lemon Law provides a self-help process to help get eligible vehicles repaired, replaced or repurchased.

What to Do if You've Lost Money in a Scam

It may be difficult to get your money back once it’s in the hands of a scammer, but here are some things you can do to improve your chances of recovering your money. 

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Subscribe to receive the latest consumer protection news, scam alerts and our bi-weekly “Ask Consumer Ed” column.

Latest Press Releases

Carr Shares Tips, Resources to Protect Older Georgians During Older Americans Month

Attorney General Chris Carr is recognizing this May as Older Americans Month by sharing key tips and resources to help all Georgians recognize, prevent, and report the financial abuse and exploitation of older adults.

Carr Announces Distribution of $4.4 Million in Restitution to Thousands of Georgians Deceived by TurboTax Owner Intuit

Attorney General Chris Carr today announced that 145,788 Georgians who were tricked into paying for free tax services by TurboTax’s owner Intuit will soon begin receiving checks from a $141 million multistate settlement announced in May 2022. In total, Georgia will receive $4,450,496.83 for affected consumers, with 4.4 million Americans expected to receive checks nationwide.

see something, send something app

Report Suspicious or Illegal Activity

Download the “See Something, Send Something” App so you can easily report price gouging or suspicious or illegal activity in Georgia.