Georgia Consumer Protection Laws & Consumer Complaints

Protecting Georgia Consumers

The Georgia Department of Law’s Consumer Protection Division protects Georgia consumers and legitimate businesses from unfair and deceptive practices involving consumer transactions. We do this by investigating consumer complaints, monitoring the marketplace, taking enforcement action against violators of the law and through consumer education.

File a Complaint

If you believe a business has acted in an unfair, deceptive or unlawful way, you can submit a complaint to our office.   

Lemon Law

Have you had continuing problems with a vehicle you purchased new, leased new or registered new in Georgia? The Lemon Law provides a self-help process to help get eligible vehicles repaired, replaced or repurchased.

Price Gouging

Price gouging protections invoked by the State of Emergency for Supply Chain Disruptions shall remain in effect until 11:59pm on December 11, 2022.

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Latest Press Releases

Carr: Shop Safely and Beware of Scams this Holiday Season

Attorney General Chris Carr is sharing important tips to help Georgians shop safely and avoid scams this holiday season.

“With so many Georgians buying gifts, making donations, and sending and receiving packages during the holidays, criminals are eager to use this opportunity to try to con consumers out of their hard-earned money,” said Carr. “Knowledge is key, and our Consumer Protection Division is offering valuable information to help you protect your wallet and your identity, especially when shopping online.”

CONSUMER ALERT: AG Carr and the Better Business Bureau Warn Georgians Not to Fall for a Utility Scam

Attorney General Chris Carr and the Better Business Bureau (BBB) of North Georgia are recognizing Nov. 16, 2022, as Utility Scam Awareness Day by warning consumers and businesses to watch out for scammers posing as utility company representatives in an attempt to steal your money.

see something, send something app

Report Suspicious or Illegal Activity

Download the “See Something, Send Something” App so you can easily report price gouging or suspicious or illegal activity in Georgia.