Georgia Consumer Protection Laws & Consumer Complaints

Protecting Georgia Consumers

The Georgia Department of Law’s Consumer Protection Division protects Georgia consumers and legitimate businesses from unfair and deceptive practices involving consumer transactions. We do this by investigating consumer complaints, monitoring the marketplace, taking enforcement action against violators of the law and through consumer education.

File a Complaint

If you believe a business has acted in an unfair, deceptive or unlawful way, you can submit a complaint to our office.   

Lemon Law

Have you had continuing problems with a vehicle you purchased new, leased new or registered new in Georgia? The Lemon Law provides a self-help process to help get eligible vehicles repaired, replaced or repurchased.

Price Gouging

Price gouging protections invoked by the State of Emergency for Supply Chain Disruptions began at 12:00am on April 16, 2022 and shall remain in effect until 11:59pm on July 14, 2022.

Did you use Western Union to pay a scammer?

Refunds are still available to people who were tricked into wiring money to scammers through Western Union between January 1, 2004 and January 19, 2017. If you didn’t file a claim for a refund yet, you have until July 1, 2022 to file. The refunds are part of a $586 million settlement Western Union reached with the FTC and Department of Justice in 2017 for violating the law when it failed to guard against fraud in its system.

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Latest Press Releases

Carr: Georgia Joins Multistate Settlement Over 2019 Carnival Cruise Line Data Breach

Attorney General Chris Carr today announced that the State of Georgia, along with 45 other attorneys general, has obtained a $1.25 million multistate settlement with Florida-based Carnival Cruise Line stemming from a 2019 data breach that involved the personal information of approximately 180,000 Carnival employees and customers nationwide. Georgia is positioned to receive $29,399.10 from the settlement.

Carr Recognizes World Elder Abuse Awareness Day

Attorney General Chris Carr is recognizing World Elder Abuse Awareness Day by encouraging all Georgians to learn how to recognize, prevent and report instances of elder abuse. This year’s theme is “Building Strong Support for Elders.”

see something, send something app

Report Suspicious or Illegal Activity

Download the “See Something, Send Something” App so you can easily report price gouging or suspicious or illegal activity in Georgia.