Georgia Consumer Protection Laws & Consumer Complaints

Protecting Georgia Consumers

The Georgia Department of Law’s Consumer Protection Division protects Georgia consumers and legitimate businesses from unfair and deceptive practices involving consumer transactions. We do this by investigating consumer complaints, monitoring the marketplace, taking enforcement action against violators of the law and through consumer education.

File a Complaint

If you believe a business has acted in an unfair, deceptive or unlawful way, you can submit a complaint to our office.   

Lemon Law

Have you had continuing problems with a vehicle you purchased new, leased new or registered new in Georgia? The Lemon Law provides a self-help process to help get eligible vehicles repaired, replaced or repurchased.

Price Gouging

The price gouging protections invoked by the State of Emergency for Continued Covid-19 Economic Recovery shall remain in effect until 11:59pm on October 28, 2021.

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Latest Press Releases

Attorney General Carr Recognizes National Cyber Security Awareness Month

October is National Cyber Security Awareness Month, and the Attorney General’s Office wants Georgians to know how to keep their sensitive information safe from cybercriminals.

Carr Warns of Flood-Damaged Vehicles Being Sold in the Wake of Hurricane Ida

ATLANTA, GA – Attorney General Chris Carr is advising consumers who are buying used cars to be wary of vehicles that might have suffered flood damage as the result of Hurricane Ida.  Flood-damaged vehicles are often sold at auction and then wind up on used car lots. Sometimes the vehicle’s title will indicate “salvage” or “totaled,” but sometimes the vehicle is retitled in another state and the damage on the vehicle’s title is not disclosed as required, a practice known as “title washing.”

see something, send something app

Report Suspicious or Illegal Activity

Download the “See Something, Send Something” App so you can easily report price gouging or suspicious or illegal activity in Georgia.