Consumer Education

Consumer Education

The best way to protect yourself from consumer problems is to become an educated consumer. That means knowing your rights and obligations under the law, how to find a reputable business and how to spot a scam.   

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Get Started

We have a wealth of information about your rights and responsibilities on a variety of consumer topics.

All Consumer Topics

Consumer Alerts

Carr: Kemp Declares State of Emergency due to Colonial Pipeline Cyber Incident, Invokes Price Gouging Statute

ATLANTA, GA – On May 10, 2021, Governor Brian P. Kemp declared a  State of Emergency as a result of the petroleum shortage from the May 7, 2021 cyber-attack on the Colonial Pipeline. The State of Emergency will remain in effect through 11:59 p.m. on May 15, 2021. When Gov. Kemp declared this State of Emergency, Georgia’s price gouging statutes were activated. This means that while the State of Emergency remains in effect, businesses may not charge more for products and services identified by the Governor, including motor fuel and diesel fuel, than they charged before the declaration of the state of emergency, unless the increased prices accurately reflect an increase in the cost of new stock or the cost to transport it, plus the retailer's average markup percentage applied during the ten days immediately prior to the declaration of the state of emergency. Under the Price Gouging Statutes, the Department of Law’s Consumer Protection Division (CPD) receives and evaluates reports related to a rise in the costs of goods and services after the declaration is made. 

Carr Recognizes Older Americans Month

ATLANTA, GA – In recognition of Older Americans Month, Attorney General Chris Carr is encouraging older consumers to protect themselves from fraudsters by becoming familiar with common scams and scam tactics. 

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Consumer Ed

Our ConsumerEd.Georgia.gov website helps you navigate major purchase decisions, like buying a car or a home, and teaches you how to manage your money, protect against identity theft and avoid problems. It also contains our "Ask Consumer Ed" blog, where you can read answers to actual consumer questions or submit your own question.

Other Resources

Links to other consumer and government agencies.

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File a Complaint

If you believe a business acted unfairly, deceptively or unlawfully, you can file a complaint with our office.