Consumer Education

Consumer Education

The best way to protect yourself from consumer problems is to become an educated consumer. That means knowing your rights and obligations under the law, how to find a reputable business and how to spot a scam.   

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Consumer Alerts

CONSUMER ALERT: AG Carr and the BBB Team Up to Warn Georgians of Ticket Scams Ahead of SEC Championship Game

Attorney General Chris Carr and the Better Business Bureau (BBB) of North Georgia are teaming up to warn Georgians about ticket scams ahead of this weekend’s Southeastern Conference (SEC) Championship Game between the University of Georgia (UGA) and Louisiana State University (LSU). Big games present an opportunity for scammers to exploit consumers through the sale of fake, void or stolen tickets on the secondary market. Not only can consumers lose money in these scams, but they may also fall victim to identify theft if both personal and financial information are provided as part of the transaction.

Carr Reaches Resolutions with Google and iHeartMedia Over Misleading Radio Ads for Google Pixel 4 Phone

Attorney General Chris Carr, along with the Federal Trade Commission (FTC) and five other impacted states, recently announced settlements with Google, LLC and iHeartMedia, Inc. to resolve an investigation into an alleged deceptive ad campaign involving allegedly false endorsements of the Google Pixel 4 smartphone. Under the terms of the settlements, both Google and iHeartMedia will pay a total of $9.4 million to the impacted states, including over $1.17 million to the State of Georgia.

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Consumer Ed

Our ConsumerEd.Georgia.gov website helps you navigate major purchase decisions, like buying a car or a home, and teaches you how to manage your money, protect against identity theft and avoid problems. It also contains our "Ask Consumer Ed" blog, where you can read answers to actual consumer questions or submit your own question.

Other Resources

Links to other consumer and government agencies.

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File a Complaint

If you believe a business acted unfairly, deceptively or unlawfully, you can file a complaint with our office.