Consumer Education

Consumer Education

The best way to protect yourself from consumer problems is to become an educated consumer. That means knowing your rights and obligations under the law, how to find a reputable business and how to spot a scam.   

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Get Started

We have a wealth of information about your rights and responsibilities on a variety of consumer topics.

All Consumer Topics

Consumer Alerts

Tips for Safe Shopping and Giving this Holiday Season

ATLANTA, GA – Although many of us will be forgoing our normal holiday plans this season, con artists will, unfortunately, not be taking this year off. With retail sales forecast to increase over 2019 and an ever-growing number of consumers relying on e-commerce to fulfill the family wish list, Attorney General Chris Carr is cautioning consumers to ensure they spend wisely by heeding the following tips from the Consumer Protection Division:

Consumer Alert: Don’t Fall for a Utility Scam

This week is Utility Scam Awareness Week, and Attorney General Chris Carr is warning consumers and businesses that scammers are exploiting the fact that utilities are essential services to con people out of their money. Fraudsters will call or come to your home or business claiming that your account is past due and threaten to shut off your service unless you pay immediately – typically via a prepaid card, gift card or wire transfer.

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Consumer Ed

Our ConsumerEd.Georgia.gov website helps you navigate major purchase decisions, like buying a car or a home, and teaches you how to manage your money, protect against identity theft and avoid problems. It also contains our "Ask Consumer Ed" blog, where you can read answers to actual consumer questions or submit your own question.

Other Resources

Links to other consumer and government agencies.

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File a Complaint

If you believe a business acted unfairly, deceptively or unlawfully, you can file a complaint with our office.