Consumer Education

Consumer Education

The best way to protect yourself from consumer problems is to become an educated consumer. That means knowing your rights and obligations under the law, how to find a reputable business and how to spot a scam.   

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Get Started

We have a wealth of information about your rights and responsibilities on a variety of consumer topics.

All Consumer Topics

Consumer Alerts

Attorney General Chris Carr Provides Update on Fight Against Robocalls

ATLANTA, GA – Attorney General Chris Carr, today released an update on telecom companies’ progress in implementing the Anti-Robocall Principles he signed onto in 2019. Since September 2019, companies that agreed to these Principles have identified more than 52 billion spam or spoofed numbers calls, authenticated the caller ID numbers of hundreds of billions of calls, and blocked more than 32.5 billion spam, spoofed, or illegal calls. There is more work to do, however. Already this year, 391,453 Americans have filed reports with the FTC about robocalls, reporting totals of at least $356 million in losses. These numbers underscore the need to continue to fight back against the scourge of robocalls.

CONSUMER ALERT: New Twist on Grandparent Scam

In a new twist on the grandparent scam, the scammers say they will send someone to the person’s house to pick up the money that their grandchild urgently needs. Once the victim pays the money to the courier (often an unwitting Uber or Lyft driver), there’s virtually no way to get it back. 

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Consumer Ed

Our ConsumerEd.Georgia.gov website helps you navigate major purchase decisions, like buying a car or a home, and teaches you how to manage your money, protect against identity theft and avoid problems. It also contains our "Ask Consumer Ed" blog, where you can read answers to actual consumer questions or submit your own question.

Other Resources

Links to other consumer and government agencies.

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File a Complaint

If you believe a business acted unfairly, deceptively or unlawfully, you can file a complaint with our office.