An official website of the State of Georgia.
How you know
Local, state, and federal government websites often end in .gov. State of Georgia government websites and email systems use “georgia.gov” or “ga.gov” at the end of the address. Before sharing sensitive or personal information, make sure you’re on an official state website.
Call 1-800-GEORGIA to verify that a website is an official website of the State of Georgia.
The Georgia Department of Law’s Consumer Protection Division addresses complaints involving consumer transactions in which a business has acted in an unfair, deceptive or unlawful way. If you believe a business has acted unfairly, read on to learn more about your options for resolving and reporting the issue.
The first thing you should do if you have a problem with a business is to try to resolve your problem with the company directly.
Our office handles complaints involving consumer transactions that affect the public good. We prioritize these complaints based on whether they represent an ongoing pattern of improper behavior. If another state or federal agency has specific jurisdiction to handle your issue, we must refer your complaint to them.
Learn what information you need to gather, how to submit this information to us, and what to expect next.
If you are unable to resolve your dispute with a person or a business, you may want to consult with a private attorney or explore presenting your case in magistrate court.
Learn more about your rights and responsibilities on a variety of consumer topics, such as buying a car, credit & debt, home repairs and more.