Consumer Agency Survey Reveals Top Consumer Complaints

A new survey conducted by the Consumer Federation of America (CFA), National Association of Consumer Agency Administrators (NACAA), and North American Consumer Protection Investigators (NACPI) identified the top ten consumer complaints in the nation for 2008.

Governor's Office of Consumer Affairs announces $5.9 million settlement with DISH Network

DISH Network, L.L.C. will pay $5,991,000 in response to alleged violations of consumer protection laws identified by the Governor’s Office of Consumer Affairs and attorneys general in 45 other states.  The states alleged the satellite TV provider and its third-party retailers engaged in deceptive and unfair sales practices.  The company denied any wrongdoing.

Governor's Office of Consumer Affairs Cracks Down on Illegal Going-Out-Of-Business Sales

Joe Doyle, Administrator of the Governor’s Office of Consumer Affairs (OCA), has announced that the agency has entered into settlements with three different companies who allegedly held going-out-of-business sales that were not in compliance with Georgia law. 

What to Do if Your Health Spa/Gym Closes

With the current economic crisis, a number of Georgia businesses have closed their doors.  Are you a member of a gym that is no longer in business? 

Dell Settles with Governor's Office of Consumer Affairs

Joe Doyle, Administrator of the Governor’s Office of Consumer Affairs (OCA), today announced that the agency has entered into a settlement with Texas-based Dell, Inc. and its subsidiary, Dell Financial Services, LLC (DFS). 

Debt Relief USA to Pay Georgia Consumers Over $500,000 in Refunds

Joe Doyle, Administrator of the Governor’s Office of Consumer Affairs (OCA), announced that the agency has entered into a settlement with Debt Relief USA, Inc., a debt adjustment company, over allegations that it violated Georgia’s Debt Adjustment Act.

Governor's Office of Consumer Affairs Announces Multi-State Settlement Resolving Enviga Implied Weight Loss Claims

Joe Doyle, Administrator of the Governor’s Office of Consumer Affairs, along with 27 other states and the District of Columbia, announced a settlement with Coke, Nestle and Beverage Partnership Worldwide (BPW) resolving questionable claims that Enviga, a green tea beverage, will burn extra calories resulting in weight loss.

Governor's Office of Consumer Affairs Urges Consumers to Monitor Financial Accounts in Wake of Wyndham Hotels & Resorts Data Breach

Joe Doyle, Administrator of the Governor’s Office of Consumer Affairs, encouraged Georgians and other consumers to monitor their credit statements to ensure their personal information is not compromised as a result of a data breach that impacted Wyndham Hotels & Resorts last year.

Auto Warranty Scams

Deceptive solicitations for extended vehicle warranties are rampant. They may take the form of telemarketing calls or postcards that appear to come from the vehicle manufacturer warning that your warranty is on the verge of expiring.

Georgia's Updated Lemon Law Expands Protections for Consumers and Small Businesses

Georgia consumers who buy or lease a new car after January 1, 2009 will have greater protections against recurring problems with their vehicle, thanks to an update of the Georgia Lemon Law. The revised law offers broader protections, a more streamlined process and is more consumer-friendly.

Capital One Email Phishing Scam

The Governor’s Office of Consumer Affairs is warning consumers about an email phishing scam designed to look like an alert from Capital One. The email informs customers that their account may have been accessed from an unauthorized computer.

Debt Adjustment Companies: Should You Trust Their Promises?

The tough economic conditions in our country are putting a strain on numerous Georgia households.  Many consumers are weighed down by enormous amounts of debt and are struggling just to keep their heads above water. 

Trusting a car dealer to pay off your loan can be risky business

Thinking about trading in a car that you still owe money on?  Think very carefully, because buying a car when you haven’t paid off the loan on your current vehicle can put you in serious financial jeopardy. 

Consumer Agency Survey Reveals Top Consumer Complaints

A new survey conducted by the Consumer Federation of America (CFA), National Association of Consumer Agency Administrators (NACAA), and North American Consumer Protection Investigators (NACPI) identified the top ten consumer complaints in the nation for 2007.

Governor Perdue Signs Consumer Protection Legislation

Today at a bill signing event held at GBI headquarters, Governor Sonny Perdue signed three pieces of legislation to protect Georgia’s consumers and prosecute identity thieves: House Bill 130, Senate Bill 388 and Senate Bill 24.