Georgia Consumer Protection Laws & Consumer Complaints

Protecting Georgia Consumers

The Georgia Department of Law’s Consumer Protection Division protects Georgia consumers and legitimate businesses from unfair and deceptive practices involving consumer transactions. We do this by investigating consumer complaints, monitoring the marketplace, taking enforcement action against violators of the law and through consumer education.

File a Complaint

If you believe a business has acted in an unfair, deceptive or unlawful way, you can submit a complaint to our office.   

Lemon Law

Have you had continuing problems with a vehicle you purchased new, leased new or registered new in Georgia? The Lemon Law provides a self-help process to help get eligible vehicles repaired, replaced or repurchased.

What to Do if You've Lost Money in a Scam

It may be difficult to get your money back once it’s in the hands of a scammer, but here are some things you can do to improve your chances of recovering your money. 

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Subscribe to receive the latest consumer protection news, scam alerts and our bi-weekly “Ask Consumer Ed” column.

Latest Press Releases

Carr Recognizes National Consumer Protection Week

Attorney General Chris Carr is recognizing March 5-11, 2023, as National Consumer Protection Week by highlighting the efforts of Georgia’s Consumer Protection Division and sharing important tips on how to avoid scams.

CONSUMER ALERT: Don’t Fall for a Romance Scam this Valentine’s Day

ATLANTA, GA – Attorney General Chris Carr is sharing important tips to help Georgians avoid romance scams this Valentine’s Day.

“Unfortunately, con artists will prey on people’s most vulnerable emotions by taking advantage of those who turn to online platforms in an attempt to foster new connections,” said Carr. “On Valentine’s Day and all year-round, you should be cautious with what you share online and never send money or sensitive data to someone you have not met in person. Knowledge is key, and our Consumer Protection Division is offering important tips to help all Georgians protect against romance scams and keep their hard-earned dollars safe.”

see something, send something app

Report Suspicious or Illegal Activity

Download the “See Something, Send Something” App so you can easily report price gouging or suspicious or illegal activity in Georgia.