Georgia Consumer Protection Laws & Consumer Complaints

Protecting Georgia Consumers

The Georgia Department of Law’s Consumer Protection Division protects Georgia consumers and legitimate businesses from unfair and deceptive practices involving consumer transactions. We do this by investigating consumer complaints, monitoring the marketplace, taking enforcement action against violators of the law and through consumer education.

File a Complaint

If you believe a business has acted in an unfair, deceptive or unlawful way, you can submit a complaint to our office.   

Lemon Law

Have you had continuing problems with a vehicle you purchased new, leased new or registered new in Georgia? The Lemon Law provides a self-help process to help get eligible vehicles repaired, replaced or repurchased.

Price Gouging

The price gouging protections invoked by the State of Emergency for Continued Covid-19 Economic Recovery shall remain in effect until 11:59pm on October 28, 2021.

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Latest Press Releases

Attorney General Chris Carr Provides Update on Fight Against Robocalls

ATLANTA, GA – Attorney General Chris Carr, today released an update on telecom companies’ progress in implementing the Anti-Robocall Principles he signed onto in 2019. Since September 2019, companies that agreed to these Principles have identified more than 52 billion spam or spoofed numbers calls, authenticated the caller ID numbers of hundreds of billions of calls, and blocked more than 32.5 billion spam, spoofed, or illegal calls. There is more work to do, however. Already this year, 391,453 Americans have filed reports with the FTC about robocalls, reporting totals of at least $356 million in losses. These numbers underscore the need to continue to fight back against the scourge of robocalls.

CONSUMER ALERT: New Twist on Grandparent Scam

In a new twist on the grandparent scam, the scammers say they will send someone to the person’s house to pick up the money that their grandchild urgently needs. Once the victim pays the money to the courier (often an unwitting Uber or Lyft driver), there’s virtually no way to get it back. 

see something, send something app

Report Suspicious or Illegal Activity

Download the “See Something, Send Something” App so you can easily report price gouging or suspicious or illegal activity in Georgia.