News / Alerts

Attorney General Chris Carr and the Better Business Bureau (BBB) of North Georgia are teaming up to warn Georgians about ticket scams ahead of this weekend’s Southeastern Conference (SEC) Championship Game between the University of Georgia (UGA) and Louisiana State University (LSU). Big games present an opportunity for scammers to exploit consumers through the sale of fake, void or stolen tickets on the secondary market. Not only can consumers lose money in these scams, but they may also fall victim to identify theft if both personal and financial information are provided as part of the transaction.

Attorney General Chris Carr, along with the Federal Trade Commission (FTC) and five other impacted states, recently announced settlements with Google, LLC and iHeartMedia, Inc. to resolve an investigation into an alleged deceptive ad campaign involving allegedly false endorsements of the Google Pixel 4 smartphone. Under the terms of the settlements, both Google and iHeartMedia will pay a total of $9.4 million to the impacted states, including over $1.17 million to the State of Georgia.

Attorney General Chris Carr is sharing important tips to help Georgians shop safely and avoid scams this holiday season.

“With so many Georgians buying gifts, making donations, and sending and receiving packages during the holidays, criminals are eager to use this opportunity to try to con consumers out of their hard-earned money,” said Carr. “Knowledge is key, and our Consumer Protection Division is offering valuable information to help you protect your wallet and your identity, especially when shopping online.”

Attorney General Chris Carr and the Better Business Bureau (BBB) of North Georgia are recognizing Nov. 16, 2022, as Utility Scam Awareness Day by warning consumers and businesses to watch out for scammers posing as utility company representatives in an attempt to steal your money.

Attorney General Chris Carr today announced that the national Anti-Robocall Litigation Task Force has taken enforcement action against two voice service providers for their alleged involvement in illegal robocalls. These two providers are Michael Lansky LLC — doing business as Avid Telecom — and One Eye LLC. The creation of the Anti-Robocall Litigation Task Force was announced in August 2022.

Attorney General Chris Carr today announced that the State of Georgia, along with 39 other states, has joined a $391.5 million multistate settlement with Google over its location tracking practices. This is the largest multistate privacy settlement reached by a coalition of attorneys general in the history of the United States. Georgia will receive more than $12.4 million from the settlement.

Attorney General Chris Carr is offering important safety tips to help Georgia families prepare for Halloween. 

“We know that children across the state are excited to celebrate Halloween with family and friends,” said Carr. “Unfortunately, with kids trick-or-treating after dark or wearing costumes that may make it more difficult to walk, see or be seen, there is also the potential for accidents. We want all Georgians to stay safe, and that’s why our Consumer Protection Division is providing important tips to help you enjoy peace of mind this Halloween.”

Attorney General Chris Carr is sharing important tips and resources to help Georgia consumers, businesses, and organizations protect their data and devices from cyber threats during Cybersecurity Awareness Month. As a member of the Georgia Cyber Fraud Task Force, Carr is also highlighting the office’s continued efforts to combat the criminal movement of cyber fraud proceeds.

Attorney General Chris Carr today announced that the Office of the Attorney General’s Consumer Protection Division helped more than 206,000 consumers and obtained civil recoveries totaling over $178 million for Georgians and the state between July 1, 2021, and June 30, 2022 (FY 2022).

Attorney General Chris Carr is advising consumers who are buying used cars to be wary of vehicles that might have suffered flood damage as a result of Hurricane Ian. 

Attorney General Chris Carr is warning consumers to be on the lookout for price gouging and scams in response to Tropical Storm Ian.

“Unfortunately, con artists will try to take advantage of those impacted by a weather-related disaster or individuals looking to donate to their neighbors in need,” said Carr. “As we continue to pray for the families and communities in the path of Tropical Storm Ian, we want to remind consumers of the important steps they can take to protect themselves from price gouging and scams. We know this is a difficult and scary time for many, and anyone who is artificially increasing costs on the backs of hardworking Georgians will be held accountable.”

Attorney General Chris Carr and Insurance Commissioner John King are warning consumers whose homes were damaged by the recent flooding in northwest Georgia to be on the lookout for home repair fraud and price gouging.

“With scammers ready to prey on vulnerable storm victims, we want to ensure that Georgians are aware of their protections under the law and know how to spot and avoid a scam,” said Attorney General Carr. “If your home was damaged by the recent flooding, contact your insurance provider and thoroughly research a contractor before hiring anyone to make repairs. We know the aftermath of severe weather can be difficult for those impacted, and we stand ready to assist any Georgian who thinks they may have encountered a storm-related scam.”

Attorney General Chris Carr today announced a $438.5 million agreement in principle between JUUL Labs (“JUUL”) and 34 states and territories resolving a two-year bipartisan investigation into the e-cigarette manufacturer’s marketing and sales practices. In addition to the financial terms, the settlement would force JUUL to comply with a series of strict injunctive terms severely limiting the company's marketing and sales practices. Under the settlement, more than $19 million has been allocated for payment to the State of Georgia.

Attorney General Chris Carr today announced that the Office of the Attorney General has entered into a settlement with CA Certificate Service, LLC, which also does business as GA Certificate Service, and its owner and sole employee, James Beard. The settlement resolves allegations that the company sent deceptive direct mail solicitations to Georgia small business owners offering to assist in obtaining a Certificate of Existence. CA Certificate Service would then charge $72.50 for completing the paperwork to obtain a Certificate of Existence, even though businesses can easily acquire a Certificate of Existence directly from the Georgia Secretary of State’s Office for a mere $10.

Attorney General Chris Carr is warning Georgians about misleading ads from rooftop solar marketers containing false promises, such as free solar, free electricity and no more electric power bills. Consumers have reported inaccurate cost/benefit calculations, poorly designed or installed products, an inability to reach the vendor after installation, and false claims of partnership with Georgia Power and Georgia’s electric membership cooperatives made by the solar marketers.