News / Alerts

Attorney General Chris Carr is warning consumers to be on the lookout for price gouging and scams in response to Tropical Storm Ian.

“Unfortunately, con artists will try to take advantage of those impacted by a weather-related disaster or individuals looking to donate to their neighbors in need,” said Carr. “As we continue to pray for the families and communities in the path of Tropical Storm Ian, we want to remind consumers of the important steps they can take to protect themselves from price gouging and scams. We know this is a difficult and scary time for many, and anyone who is artificially increasing costs on the backs of hardworking Georgians will be held accountable.”

Attorney General Chris Carr and Insurance Commissioner John King are warning consumers whose homes were damaged by the recent flooding in northwest Georgia to be on the lookout for home repair fraud and price gouging.

“With scammers ready to prey on vulnerable storm victims, we want to ensure that Georgians are aware of their protections under the law and know how to spot and avoid a scam,” said Attorney General Carr. “If your home was damaged by the recent flooding, contact your insurance provider and thoroughly research a contractor before hiring anyone to make repairs. We know the aftermath of severe weather can be difficult for those impacted, and we stand ready to assist any Georgian who thinks they may have encountered a storm-related scam.”

Attorney General Chris Carr today announced a $438.5 million agreement in principle between JUUL Labs (“JUUL”) and 34 states and territories resolving a two-year bipartisan investigation into the e-cigarette manufacturer’s marketing and sales practices. In addition to the financial terms, the settlement would force JUUL to comply with a series of strict injunctive terms severely limiting the company's marketing and sales practices. Under the settlement, more than $19 million has been allocated for payment to the State of Georgia.

Attorney General Chris Carr today announced that the Office of the Attorney General has entered into a settlement with CA Certificate Service, LLC, which also does business as GA Certificate Service, and its owner and sole employee, James Beard. The settlement resolves allegations that the company sent deceptive direct mail solicitations to Georgia small business owners offering to assist in obtaining a Certificate of Existence. CA Certificate Service would then charge $72.50 for completing the paperwork to obtain a Certificate of Existence, even though businesses can easily acquire a Certificate of Existence directly from the Georgia Secretary of State’s Office for a mere $10.

Attorney General Chris Carr is warning Georgians about misleading ads from rooftop solar marketers containing false promises, such as free solar, free electricity and no more electric power bills. Consumers have reported inaccurate cost/benefit calculations, poorly designed or installed products, an inability to reach the vendor after installation, and false claims of partnership with Georgia Power and Georgia’s electric membership cooperatives made by the solar marketers.

ATLANTA, GA – Attorney General Chris Carr is warning consumers about an imposter scam where con artists pose as local law enforcement officials in an attempt to add credibility to their schemes. This alert follows recent reports of an officer impersonation scam targeting Georgians around the state.

Attorney General Chris Carr today announced that Georgia has joined a nationwide Anti-Robocall Litigation Task Force to investigate and take legal action against the telecommunications companies responsible for bringing a majority of foreign robocalls into the United States. This bipartisan Task Force has one goal: to cut down on illegal robocalls.

Attorney General Chris Carr has joined a multistate settlement agreement recovering $34.2 million for more than 46,000 U.S. servicemembers and veterans who were deceived and defrauded by national jewelry retailer Harris Jewelry.

Attorney General Chris Carr is recognizing Military Consumer Protection Month by sharing information to help active duty service members, veterans, and their families avoid scams and predatory business practices.

“Our servicemen and women dedicate their lives to defending our nation, and they deserve our commitment to helping them secure their personal and financial information,” said Carr.

Attorney General Chris Carr today announced that the State of Georgia, along with 45 other attorneys general, has obtained a $1.25 million multistate settlement with Florida-based Carnival Cruise Line stemming from a 2019 data breach that involved the personal information of approximately 180,000 Carnival employees and customers nationwide. Georgia is positioned to receive $29,399.10 from the settlement.

Attorney General Chris Carr is recognizing World Elder Abuse Awareness Day by encouraging all Georgians to learn how to recognize, prevent and report instances of elder abuse. This year’s theme is “Building Strong Support for Elders.”

Attorney General Chris Carr is warning Georgians to be on the lookout for text message scams, including texts from unknown or unexpected senders with links requesting payment or sensitive information.

“Scammers will use any means to commit their crimes, including sending texts that initially appear to come from a trusted source, such as a government entity, law enforcement agency, bank or well-known retailer,” said Carr. “What may seem like an urgent or enticing message is often an attempt by a fraudster to infect your device or steal your money or personal information. Our goal is to ensure Georgians have the resources they need to protect themselves from fraudsters and thieves, and we stand ready to assist any consumer who thinks they may have fallen victim to a text message scam.”

Attorney General Chris Carr today announced the release of a Korean-language version of the Department of Law’s Consumer Protection Guide for Older Adults. 

“Older adults, especially those who speak English as a second language, can be particularly vulnerable to scams and deceptive practices,” said Carr. “This guide was designed to empower older adults, their families, and caregivers by providing them with important information to make critical life decisions and avoid scams and abuse. As we close out Older Americans Month, we encourage all Georgians to take advantage of this resource to help protect themselves and their loved ones.”

Attorney General Chris Carr today announced that the State of Georgia has joined a $19.2 million multistate settlement with Ford Motor Company. The settlement resolves allegations that Ford falsely advertised the real-world fuel economy of model year 2013-2014 C-Max hybrids and the payload capacity of model year 2011-2014 Super Duty pickup trucks. As part of the settlement agreement, Georgia will receive $370,706.64.

Some sellers may try to take advantage of this nationwide shortage by charging exorbitant prices for formula. Scammers may even create fake websites or advertisements offering baby formula in an attempt to steal people’s money. The State of Emergency for Supply Chain Disruptions protects Georgia consumers from price gouging. This emergency declaration is currently in effect throughout the State of Georgia until 11:59 PM on June 14, 2022.