News / Alerts

Attorney General Chris Carr today announced that his office has entered into a settlement with Rent-A-Center. The settlement resolves allegations that the company engaged in deceptive sales and marketing tactics and violated the Fair Debt Collection Practices Act in the course of its rent-to-own sales of furniture, electronics and appliances. 

Attorney General Chris Carr is encouraging Georgia businesses and consumers to prepare for the complete shutdown of 3G technology as mobile networks transition to more advanced network services, including 5G coverage. 

"We understand that news of the 3G shutdown may have escaped the notice of many Georgians, but this is an important issue," said Carr. "Service to certain older mobile devices will be disabled, including the ability to dial 911, some home security systems will no longer connect to their servers and some medical devices will require updates as well. We urge Georgia businesses and consumers to contact their providers to determine if they are impacted by this shutdown and to act quickly if a device or software upgrade is required."

In recognition of Identity Theft Awareness Week, Governor Brian Kemp, Attorney General Chris Carr, and State Revenue Commissioner Robyn Crittenden are offering consumers tips about tax preparation and how they can protect themselves from identity theft and tax-related scams.

Attorney General Chris Carr is encouraging all Georgians to join in recognizing Data Privacy Week from Jan. 24-28, 2022, by reviewing and adjusting their privacy settings in order to protect their personal information.  

“With personal information shared across multiple online platforms every day, Georgia consumers are increasingly vulnerable to identify theft and unwanted advertising,” said Carr. “Whether at home or at work, hackers will seek to exploit any gaps in security to access your accounts and steal your data. To protect yourself and your family, we recommend you stay up-to-date on important privacy measures and remain vigilant when storing or processing information online.”

Attorney General Chris Carr today announced that the State of Georgia has joined 38 states in reaching a $1.85 billion nationwide settlement with Navient, one of the nation’s largest student loan servicers. Georgia borrowers to receive relief totaling more than $118 million.

Attorney General Chris Carr today announced that the State of Georgia has signed on to the $26 billion multi-state agreement with Cardinal, McKesson and AmerisourceBergen – the nation’s three major pharmaceutical distributors – and opioid manufacturer and marketer Johnson & Johnson.

Attorney General Chris Carr and Georgia Department of Public Health (DPH) Commissioner Kathleen E. Toomey, M.D., M.PH, are warning Georgians to beware of potential scams related to the heightened demand for COVID-19 testing.

“We urge all Georgians to be on the lookout for fraudulent COVID-19-related practices, specifically as it pertains to testing,” said Carr. “Unfortunately, scam artists seeking to take advantage of the increase in demand will attempt to con hardworking Georgians into paying for fake tests. Do your research to ensure you are visiting a legitimate operation and receiving results from a valid provider.”

Attorney General Chris Carr and Governor Brian Kemp are urging Georgia residents to beware of potential scams seeking donations for those impacted by the recent tornadoes.  

Important tips to help Georgia consumers shop safely and protect themselves from potential scams this holiday season.  

ATLANTA, GA – Attorney General Chris Carr recently joined a nationwide investigation into Meta Platforms, Inc., formerly known as Facebook, for providing and promoting its social media platform – Instagram – to children and young adults despite knowing that such use is associated with physical and mental health harms. Attorneys General across the country are examining whether the company violated state consumer protection laws and put the public at risk.

ATLANTA, GA – Attorney General Chris Carr is recognizing International Fraud Awareness Week, Nov. 14 - 20, 2021, by encouraging Georgia consumers to learn the red flags of a scam to protect their personal and financial information.

“Scammers are constantly adapting their fraudulent schemes to new technologies, seasonal happenings, the latest trends and current events,” said Carr. “To stay ahead of these deceptive tactics, we urge all Georgians to familiarize themselves with the common signs of a scam and to take precautions to protect their privacy and their finances."

Attorney General Chris Carr is offering important safety tips to help Georgia families prepare for the upcoming Halloween weekend. “Halloween is an exciting time for kids and provides a memorable experience for families across our state,” said Carr. “Unfortunately, holiday activities also bring the potential for accidents if the proper precautionary steps are not taken. To help Georgians stay safe, our Consumer Protection Division offers the following tips to enjoy peace of mind while spending time with family and friends this Halloween weekend.”

Attorney General Chris Carr is warning Atlanta Braves fans to look out for ticket scams ahead of this week’s World Series games. Major sporting events present an opportunity for scammers to exploit consumers through the sale of fake, void or stolen tickets on the secondary market. Ticket scams not only pose a risk for financial theft, but consumers may also fall victim to identity theft if both financial and personal information is provided as part of the transaction.

Attorney General Chris Carr is joining with state charities regulators and the Federal Trade Commission to observe International Charity Fraud Awareness Week from Oct. 18-22. This is a coordinated campaign to help charities and consumers avoid charity fraud and promote wise giving.

“Far too often scam artists exploit the generosity of Georgia citizens by posing as legitimate charities in an effort to commit financial theft,” Carr warns. “It is important to understand the warning signs of a fraudulent charity and best practices for mitigating any potential harm if you were to encounter this type of scam. Our office is dedicated to pr

October is National Cyber Security Awareness Month, and the Attorney General’s Office wants Georgians to know how to keep their sensitive information safe from cybercriminals.