Door-to-door salespeople frequently target older adults since they are often home during the day.  While some door-to-door sales are legitimate, many are scams in which con artists use highpressure sales tactics to coerce consumers into paying money for a product or service they do not need, or one that never materializes.

Tips to Avoid Door-to-Door Sales Scams

  • It is wise not to allow a salesperson into your home unless you have a prescheduled appointment.
  • Always ask to see the salesperson’s ID.
  • High-pressure sales tactics often indicate a scam.  If you are feeling pressured, you do not have to be polite. You can interrupt, tell the person firmly that you are not interested and shut the door. 
  • Ask the salesperson to leave you with some written materials to review rather than signing a contract or making a purchase on the spot.
  • Never sign a contract without first reading it thoroughly and making sure you understand everything.
  • Get all prices, warranties and cancellation policies in writing.
  • Never pay in cash.
  • Door-to-door sales purchases of $25 or more are subject to the FTC’s Cooling-Off Rule, which gives you the right to cancel your purchase within three business days and receive a full refund. If the seller fails to do any of the following, he/she is violating the law:
    • Tell you that you have the right to cancel the order within three business days for a full refund
    • Provide you with a written summary of your cancellation rights
    • Give you two copies of the cancellation form (one to keep and one to send if you decide to cancel your purchase)
    • Give you a copy of your contract or receipt

Report any door-to-door scams or violations to the Georgia Department of Law’s Consumer Protection Division by calling 404-651-8600 or by going to www.consumer.ga.gov.